Installing a Fully Pre-Configured ES

How to request the creation of a new fully pre-configured Edge Service in order to scan firewalled and internal assets.

ES Process pre-configured

Request a Pre-Configured Edge Service in Delve

To request the creation of a new pre-configured Edge Service virtual machine that fits your virtualization environment, go to the "Settings" panel and click on the "Edge Services" link in the "System settings" box.

31916053In the "Manage Edge Services" panel displayed on the right, use the "+" button to request the creation of a new Edge Service.

From the window that appears, select the "Virtualization Platform" dropdown and choose the "Configuration Only" option.

Once the configuration has been created, Delve will wait for a connection from the Edge Service. The Status icon in the "Manage Edge Services" panel will stay orange when it isn't connected.


Extract the Edge Service archive downloaded to obtain its disk image.

Due to the image size, we recommend using the free program 7-Zip to extract the Edge Service image locally before installation.

Set-up & run a new VM that uses this disk image

With the disk image you just extracted, configure your VM host to add a new VM that uses this disk image in conjunction with the appropriate networking configuration.

Resolve potential connectivity issues

Once your Edge Service VM is up and running, it should connect to Delve automatically if your networking has been configured accordingly.

The Edge Service icon visible in Delve will turn green if the connection is successful.

If you run into connectivity issues, you can try and debug these following these suggestions.